Privacy
policy
Effective From Date:14-06-2026 11:50 PM IST
Welcome to Earnmet. This Privacy Policy describes how Earnmet Technologies Private Limited collects, uses, stores, shares, protects, and otherwise processes personal information obtained through our website, applications, products, services, merchant onboarding processes, payment systems, customer support channels, and related business operations.
By accessing or using any Earnmet service, creating an account, submitting information, completing merchant verification, purchasing products, or otherwise interacting with our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
1. INTRODUCTION
At Earnmet, we recognize the importance of protecting the privacy and security of our users, merchants, partners, and visitors. We are committed to handling personal information responsibly and in accordance with applicable laws and industry standards.
This Privacy Policy applies to all users of Earnmet's services, including customers, merchants, business partners, affiliates, website visitors, and any other individual who interacts with our platform.
2. INFORMATION WE COLLECT
To provide our services effectively, we collect various categories of information depending on the nature of your interaction with Earnmet.
When you create an account, register as a merchant, make a purchase, complete a transaction, communicate with our support team, or otherwise use our services, we may collect personal information including your name, email address, phone number, date of birth, residential address, business details, profile information, and account credentials.
For merchants and business users, we may collect additional information necessary to verify identity and business legitimacy. Such information may include business registration documents, GST certificates, PAN details, Aadhaar information where legally permitted, bank account information, ownership structures, beneficial ownership information,tax-related documents, and other supporting materials required for compliance and verification purposes.
When payments are processed through Earnmet, we may collect transaction-related information including transaction identifiers, payment status, settlement records, invoice details, payout information, and associated financial records. We do not store complete payment card information unless specifically authorized and handled in accordance with applicable security standards.
We may also collect technical and usage-related information automatically when users access our platform. This may include IP addresses, browser information, operating system details, device identifiers, network information, geolocation data, referral URLs, session information, log files, and platform usage analytics.
3. HOW INFORMATION IS COLLECTED
Information may be collected directly from users when they complete registration forms, submit verification documents, purchase products, make payments, contact customer support, participate in surveys, respond to communications, upload content, or otherwise interact with the platform.
We may also collect information automatically through cookies, tracking technologies, analytics tools, server logs, security monitoring systems, and fraud prevention tools.
In certain circumstances, we may obtain information from third-party service providers, payment partners, government databases, verification agencies, credit bureaus, compliance vendors, fraud prevention services, and publicly available sources where permitted by law
4. PURPOSES OF PROCESSING PERSONAL INFORMATION
We collect and process information for legitimate business purposes and to fulfill our contractual obligations to users.
Information may be used to establish and manage user accounts, verify identities, conduct Know Your Customer (KYC) procedures, facilitate transactions, process payments, enable settlements, prevent fraud, investigate suspicious activity, provide customer support, maintain platform security, improve service quality, conduct analytics, develop new features, and communicate with users regarding platform operations.
Information may also be used to comply with legal obligations, respond to lawful requests from governmental authorities, satisfy regulatory requirements, resolve disputes, enforce agreements, and protect the rights and interests of Earnmet, its users, and third parties.
5. LEGAL BASIS FOR PROCESSING
EarnMet processes personal information based on one or more legal grounds, including the necessity of performing contractual obligations, compliance with legal requirements, protection of legitimate business interests, prevention of fraud and abuse, and consent provided by users where required.
Where consent serves as the basis for processing, users may withdraw such consent
6. DISCLOSURE OF INFORMATION
Earnmet does not sell personal information to third parties.
However, information may be disclosed where necessary to provide services, comply with laws, or protect legitimate interests.
Information may be shared with payment processors, banking partners, cloud service providers, verification agencies, customer support providers, analytics vendors, communication service providers, security monitoring providers, legal advisors, auditors, regulatory authorities, and government agencies.
Such disclosures are limited to information reasonably necessary for the intended purpose.
Where third-party service providers process information on our behalf, we require them to implement appropriate safeguards and maintain confidentiality obligations.
7. KYC, AML, AND COMPLIANCE PROCESSING
As part of our commitment to regulatory compliance and fraud prevention, Earnmet may collect and process identity verification information, business verification documents, ownership information, transaction histories, and risk assessment data.
Such information may be reviewed manually or through automated systems for identity verification, anti-money laundering monitoring, fraud detection, sanctions screening, and compliance with applicable laws.
Failure to provide requested information may result in restrictions, suspension, or termination of services.
8. COOKIES AND TRACKING TECHNOLOGIES
Earnmet uses cookies, web beacons, local storage technologies, and similar tracking mechanisms to enhance functionality, improve security, analyze usage patterns, remember preferences, prevent fraudulent activities, and optimize user experiences.
Cookies may remain active for varying durations depending on their purpose.
Users may manage cookie preferences through browser settings; however, disabling certain cookies may affect platform functionality.
9. DATA RETENTION
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records.
Certain transaction records, financial documents, verification materials, compliance records, and audit logs may be retained for extended periods as required by applicable laws and regulatory obligations.
Following expiration of applicable retention periods, information may be securely deleted, anonymized, or archived in accordance with legal requirements.
10. INFORMATION SECURITY
Earnmet maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, destruction, or loss.
Security measures may include encryption technologies, secure network architectures, access controls, authentication systems, monitoring tools, vulnerability assessments, audit logging, backup systems, and employee training programs.
While we strive to maintain high security standards, no method of transmission or storage can be guaranteed to be completely secure, and users acknowledge the inherent risks associated with internet-based communications.
11. USER RIGHTS
Subject to applicable laws, users may request access to their personal information, correction of inaccuracies, deletion of eligible information, restriction of processing, withdrawal of consent, or closure of their accounts.
Earnmet may require identity verification before processing such requests and may decline requests where legal obligations require continued retention or processing.
12. INTERNATIONAL DATA TRANSFERS
Where necessary, personal information may be processed, stored, or transferred to service providers located in jurisdictions outside the user's country of residence.
Using Earnmet services, users' consent to such transfers were permitted by applicable laws.
13. CHILDREN'S PRIVACY
Earnmet services are intended exclusively for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction.
We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, appropriate steps will be taken to delete such information.
14. CHANGES TO THIS PRIVACY POLICY
Earnmet reserves the right to modify, update, or replace this Privacy Policy at any time.
Changes become effective upon publication on the platform unless otherwise stated. Continued use of the services after such changes constitutes acceptance of the revised Privacy Policy
15. CONTACT INFORMATION
For questions, concerns, complaints, or requests relating to this Privacy Policy or the processing of personal information, users may contact:
EARNMET TECHNOLOGIES PRIVATE LIMITED
Email: founder@earnmet.online
Support Email: founder@earnmet.online
Website: www.earnmet.com
